I wonder if there is a tendency for organisations to be quite 'shallow' in their approach to honesty and integrity because they need to protect themselves from negativity. Whereas if a different lens is used then the focus can be on strengths which means that leaders and staff can push themselves to

Many people feel unable to take the best version of themselves to work. Staff, managers and senior directors in Public Sector Services can behave towards their customers and colleagues in ways they would not tolerate for their own loved-ones or friends. Why are we so often encouraged to leave our hu

I have been thinking about the title of this website and I wonder if the word humanity better reflects what we are trying to do here? Or does the word feel less strident and meaningful than honesty? All thoughts are welcome...

I often hear people talking about the system being perfectly designed to achieve the results it gets, in other words, if people are being harmed by the poor behaviour of others, its because the system those people work in is forcing them to behave in that way. What do you think?

Hi forum members, can you help me with this super short survey about the challenges facing public services, please? If you could complete and share it, I would be very grateful. It's available in multiple languages and takes less than 3mins :-) https://bit.ly/3DSAlRE

...don't worry, it won't cost you anything other than a small amount of time. I am developing an online course on wilful blindness and I would like to get some feedback on the first three modules; would anyone be interested in looking at it for me, please? If so, let me know and I will send you a li

It feels like the "W" word has lots of negative connotations, is it different in the private sector?

What are the signs an organisation has become too focused on chasing the target and is missing the very point it was designed to serve?